Privacy Policy

Introduction

PharmaLanguage ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our English language learning platform for pharmaceutical professionals.

Information We Collect

Account Information

When you create an account, we collect:

• • Email address
• • Name (if provided)
• • Profile information (job title, experience level)
• • Authentication data (managed by Clerk)

Learning Data

To provide personalized learning experiences, we collect:

• • Lesson progress and completion status
• • Quiz answers and scores
• • Time spent on lessons
• • Interaction with learning content

AI Interaction Data

When you use AI features (chat, voice, answer checking), we process:

• • Text messages sent to the AI assistant
• • Voice recordings (processed in real-time, not stored)
• • Answers submitted for evaluation

Payment Information

Payment processing is handled by Stripe. We do not store your credit card details. We receive confirmation of payment status and subscription details.

How We Use Your Information

We use your information to:

• • Provide and maintain the Service
• • Track your learning progress and achievements
• • Generate AI-powered responses to your questions
• • Process payments and manage subscriptions
• • Send important service updates and notifications
• • Improve our lessons and features
• • Ensure security and prevent abuse

Third-Party Services

We use trusted third-party services to operate the platform:

Each service has its own privacy policy. We encourage you to review them.

Data Retention

We retain your data as follows:

• Account data: Kept while your account is active, deleted within 30 days of account deletion
• Learning progress: Kept while your account is active
• AI conversations: Not persistently stored (processed in real-time)
• Payment records: Retained as required by law (typically 7 years)

Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your data
• Restriction: Request limited processing of your data

To exercise these rights, contact us at privacy@pharmalanguage.com. We will respond within 30 days.

Children's Privacy

PharmaLanguage is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. The "Last updated" date at the top indicates when this policy was last revised.

Contact Us

For privacy-related questions or to exercise your rights, contact us at: